1. Who we are
Aligned Us helps adults explore relationship compatibility through profiles, structured questionnaires, vision boards and conversations. This policy explains how we handle personal information in the Aligned Us app and at alignedus.app.
The controller responsible for this information is [OPERATOR'S FULL LEGAL NAME], registration number [NUMBER], at [REGISTERED ADDRESS, COUNTRY]. Contact us at support@alignedus.app for privacy requests or support.
[COMPLETE: identify any required data protection officer or EU/UK representative and their contact details; remove if not applicable. Confirm website and app share the same controller.]
2. Information we collect
We receive information from you, from your use of the service, and from other members when they interact with or report your account.
| Information | Examples and purpose |
|---|
| Account details | Email address, authentication records, account identifiers, verification and recovery information, and account status, to create and secure your account. |
| Profile details | Display name, date of birth, gender, city and country, profile text and photos. Your age is derived from your date of birth. |
| Relationship preferences and questionnaire responses | Your own answers, acceptable partner answers, importance ratings, preferences about whom you want to meet, and completion status. These support discovery and compatibility comparisons. |
| Vision-board content | Images you upload and the information needed to arrange and display your collage. |
| Interactions | Interests, passes, connections, blocks, reports, messages and references to shared vision-board images. |
| Location-related information | Your selected city and country and coordinates associated with that city. This is different from tracking your live device location. [VERIFY: no precise device-location collection.] |
| Support and safety information | Requests, reports, relevant evidence and actions taken to investigate and address problems. |
| Technical information | [LIST VERIFIED DATA: for example IP address, device/OS details, access timestamps, crash logs and security events; remove anything not collected.] |
| Notifications and website enquiries | Notification settings and device push tokens when enabled; email and consent records if you join the website waitlist. [VERIFY ACTUAL IMPLEMENTATION.] |
Information required for account creation and activation is identified in the app. Without it, we may be unable to create or activate your profile. Optional questionnaire sections and vision-board uploads can be left incomplete. [VERIFY against the released onboarding flow.]
Please avoid including unnecessary information about other people in photos, messages or support requests. Obtain permission where needed before uploading someone else's personal information.
3. Sensitive information and your choices
Dating preferences can reveal or allow others to infer sexual orientation. Depending on the questions you answer and content you upload, your profile may also reveal religious or philosophical beliefs, health information or other sensitive information.
[RELEASE CONDITION: insert the exact sensitive categories collected and the verified consent controls. The following paragraph assumes separate, valid explicit consent has been implemented. Accepting Terms alone is not that consent.]
Where we process these special categories of information on the basis of explicit consent, we ask for that consent separately and explain the purpose and audience. You can withdraw consent through [VERIFIED CONTROL] or by contacting support@alignedus.app. Withdrawal does not affect processing that was lawful before withdrawal. We explain which features will become unavailable if they depend on the information you withdraw.
Choosing to share sensitive information with members does not give us permission to use it for unrelated purposes.
4. Why we use information
The following describes the legal bases we use where the GDPR applies. We use each basis only where its conditions are met.
| Purpose | Information involved | Legal basis |
|---|
| Create and operate your account, display your profile and deliver requested messaging and connection features | Account, profile and interaction information | Performance of our contract with you |
| Calculate questionnaire compatibility and provide discovery | Responses, preferences and profile eligibility information | Performance of our contract; separate explicit consent for special-category information where applicable |
| Protect accounts, investigate abuse and enforce service rules | Security events, relevant reports, content and account history | Legitimate interests in protecting members and operating a safe service; legal obligation where a specific law requires action |
| Respond to support requests | Contact details and information necessary to resolve the issue | Contract for service-related requests; legitimate interests for other enquiries |
| Send essential account and security notices | Email and relevant account events | Contract or applicable legal obligation, according to the notice |
| Send optional promotional emails or waitlist updates | Email, preferences and consent record | Consent; unsubscribe at any time |
| Meet legal requirements and handle legal claims | Information necessary for the specific obligation or claim | Applicable legal obligation or legitimate interests in establishing, exercising or defending claims |
[COMPLETE: map optional push notifications, crash diagnostics, analytics, cookies and any additional processing to actual purposes and bases. OS notification permission does not itself establish every required legal consent. Article 6 legitimate interests alone does not authorise Article 9 special-category processing; confirm the applicable additional condition for safety and legal-claim cases.]
We consider the necessity of legitimate-interest processing and its effect on your rights. You may object as described below.
5. Compatibility and discovery
Compatibility is a rules-based comparison of questionnaire responses and stated partner preferences. It considers preferences in both directions and the importance assigned to questions. Answers rated Ideal contribute more than Okay; No lowers compatibility rather than automatically excluding the person. Unanswered or unresolved items are not treated as agreement. Where too little information is available, the app indicates that more answers are needed.
Scores may affect recommendation order and change when either person changes their answers. A percentage describes alignment within the questionnaire; it is not a probability of relationship success, a psychological diagnosis or a promise of attraction.
Discovery also uses eligibility and gender preferences. [VERIFY released reciprocal filtering and describe any additional active filters. Do not describe saved age or distance preferences as active filters unless implemented.]
Vision-board photos and profile photos are not analysed to infer personality or calculate questionnaire compatibility. [VERIFY no later image-analysis functionality or third-party model processing has been added.]
You can edit your responses and preferences. Contact support@alignedus.app to ask about a comparison or raise an error. [LEGAL REVIEW: assess whether any separate automated eligibility, moderation or other decision falls within applicable automated-decision rules, and disclose it here if so.]
6. What other members can see
Your member-facing profile includes your display name, age, city/country, profile content, permitted photos, vision board, and compatibility information. Your private date of birth, email, authentication details and stored coordinates are not part of your public-facing profile.
[COMPLETE EXACT DISCLOSURE: list which own questionnaire answers, partner-preference ratings, importance values and comparison highlights other members can view. Confirm whether access is limited to signed-in eligible members and whether public web profile links exist.]
Blind Chemistry: when enabled, other members see a blurred version of your profile photo before an active mutual connection. After mutual connection, your profile photos become visible according to the feature's rules. Your questionnaire information and vision board remain visible according to normal profile permissions. This feature does not make you anonymous: a vision-board photo or other profile detail may identify you. [VERIFY photo protection, gallery access and unmatch behaviour before publication.]
Messages are shared with the conversation recipient. Authorised staff or service providers may access relevant content where necessary to deliver the service, provide support, investigate abuse or comply with law. [VERIFY actual access controls and moderation process.]
Other members may copy or capture information they can see. Removing information from our service cannot remove copies independently retained outside it.
7. Other recipients and service providers
We use service providers for [VERIFIED FUNCTIONS], with access limited to what is necessary for their role and subject to appropriate contractual arrangements. We may share relevant information with professional advisers, authorities where legally required, or parties involved in a genuine business transfer with appropriate safeguards and notice where required.
Complete this table before publication. A development tool is not automatically a production processor.
| Recipient / provider | Function and data | Processing location and role |
|---|
| [CONFIRM AUTHENTICATION, DATABASE AND STORAGE PROVIDER] | [Account, questionnaire, media and messaging data actually processed] | [Countries; processor/controller role] |
| [CONFIRM WEBSITE/WAITLIST PROVIDER] | [Website traffic and waitlist data] | [Countries; role] |
| [EMAIL DELIVERY PROVIDER] | [Addresses and transactional/marketing content] | [Countries; role] |
| [PUSH SERVICE, IF ENABLED] | [Device tokens and exact payload fields] | [Countries; role] |
| [CITY SEARCH, DIAGNOSTICS, MODERATION OR OTHER PROVIDERS] | [Exact data sent] | [Countries; role] |
[VERIFY AND STATE: whether any advertising, tracking, sale/sharing for advertising or AI-training use occurs. Do not insert a no-sell, no-tracking or no-AI-training claim without checking all SDKs, contracts and website integrations.]
8. International transfers
[COMPLETE BEFORE PUBLICATION: identify where information is stored and accessed, including support access. For transfers subject to GDPR restrictions, identify the actual adequacy decision, standard contractual clauses or other valid mechanism used and how to request a copy of relevant safeguards. Do not claim all information remains in Europe unless verified.]
9. Retention and account deletion
We retain personal information for the purpose for which it was collected and applicable legal obligations, using the following verified periods or criteria:
| Category | Retention period or specific criterion |
|---|
| Account, profile, responses and preferences | [Active-account retention; inactive-account rule; deletion completion period] |
| Photos, board images and generated derivatives | [Deletion trigger and completion period, including cached versions] |
| Messages and connection records | [Retention and exact effect of unmatching, blocking and either account's deletion] |
| Reports and safety records | [Justified period, legal basis and exceptions; reconcile with actual deletion behaviour] |
| Authentication/security logs and support records | [Separate periods and triggers] |
| Waitlist/marketing records | [Retention, withdrawal handling and any minimal suppression record] |
| Backups | [Expiry cycle, access restrictions and how deletion remains effective after restoration] |
To request account deletion, use [VERIFIED IN-APP PATH]. You can also use [LIVE WEB DELETION REQUEST URL] or contact support@alignedus.app if you need help. We may verify account ownership before acting. Uninstalling the app or hiding a profile does not delete the account.
[COMPLETE: specify when the profile becomes unavailable, when deletion completes and how the user is informed. State exactly what is deleted, what others still see, and any narrowly justified retention exceptions. The reported deletion error must be fixed and tested; these placeholders are not a working deletion process.]
10. Permissions, local storage and cookies
Photo access is used to upload images you choose. Notification permission is used for enabled notifications. You can manage device permissions in your operating system settings; withdrawing permission may prevent the related feature from working.
The app uses local storage for [VERIFIED SESSION, SETTINGS AND DRAFT DATA]. [VERIFY what is cleared on sign-out, deletion and loss of conversation access; do not claim encrypted local storage without evidence.]
Our website uses [VERIFIED ESSENTIAL TECHNOLOGIES]. [COMPLETE cookie/storage inventory, providers, purposes and durations; describe and implement consent for nonessential technologies where required, and link the actual preference control.]
11. Security
We use technical and organisational measures appropriate to the risks of processing personal information. [INSERT VERIFIED measures, such as access restrictions, private media storage and encryption in transit; do not claim end-to-end encrypted messaging unless implemented and verified.]
No service can guarantee absolute security. Protect your login details and contact support@alignedus.app if you suspect account misuse.
12. Your rights
Depending on the law that applies and its conditions, you may request access, correction, erasure, restriction, portability or information about processing. You may object to processing based on legitimate interests, and you may object to direct marketing at any time. You may withdraw consent without affecting earlier lawful processing.
Contact support@alignedus.app. We may request proportionate information to verify your identity. Where GDPR applies, we normally respond within one month. If a permitted extension is necessary because of complexity or volume, we explain it within that first month. Requests are generally free; any lawful exception will be explained.
You can complain to the supervisory authority in your place of habitual residence or work, or where an alleged infringement occurred. Our relevant supervisory authority is [AUTHORITY AND LINK; if the controller is established in Estonia, assess the Estonian Data Protection Inspectorate: https://www.aki.ee/en]. You do not have to contact us before making a complaint.
13. Adults only
Aligned Us is for people aged 18 or older. If you believe a child has registered or supplied personal information, contact support@alignedus.app. We will investigate and take appropriate action, including removal where necessary.
14. Changes and contact
We update this policy when our practices or legal requirements change, identify the effective date and provide appropriate notice of material changes. Where a new use requires consent, we obtain it before that use begins.
Controller: [LEGAL NAME AND ADDRESS]
Privacy and support: support@alignedus.app